Why are you still quoting jobs at 10pm, and how do you stop?

A finished landscaped garden at blue hour: lit concrete walls, stone steps, a hardwood deck and pool

In short

Owners quote at 10pm because the working day is full and quotes can only be built by them, from memory, at a laptop. Late-night quotes go out slower and are more likely to be under-priced. Building quotes from your own price book during the day, with the system doing the maths, moves quoting back into working hours.

Big day. A concrete pour in Manukau at six, a deck site visit across town, a retaining wall quote appointment after lunch, then pavers in Henderson until dark. You get home, help with dinner, put the kids to bed, then open the laptop.

Now you are trying to work out whether Tuesday’s retaining wall needs 12 posts or 15, from notes that made sense at the time. That client has been waiting ever since and has probably had two other prices already.

Why do trade owners end up quoting at night?

Owners quote at night because the working day is spent on site and quotes can only be built by them, from memory, at a laptop. There is no gap between 6am and 5pm, so quoting slides to after dinner, when you are tired and the site visit is days old.

The cause is the process. The way most businesses quote was set up when the owner did two jobs a week and had time to sit down properly. The business grew and the process stayed the same, so it now depends on your evenings.

Tired quoting is where the mistakes creep in. You round down the concrete because the exact volume is a fiddle. You forget the difficult access. You price to get it done instead of pricing it right.

What does late-night quoting cost you?

Late-night quoting costs you in four ways: jobs lost to faster competitors, margin lost to rushed pricing, hours taken from family and sleep, and stress that follows you home. The first two show up in your numbers. The last two show up in how long you can keep working like this.

  • The jobs you don’t get. Every day the quote is late is a day another contractor’s quote is in the client’s inbox and yours is not.
  • The money you leave behind. Tired quoting rounds down. A $30,000 retaining wall and deck becomes $27,500 because nobody wants to recalculate the concrete at 10pm.
  • The time you don’t get back. Two hours a night is ten hours a week away from home and rest.
  • The stress. When work spills into home time, neither gets your full attention.

Does a quote have to be built from scratch every time?

No. Your rates, margins and standard items already exist in your price book in Fergus. The only things that change from job to job are the quantities and the site details. If the system does the maths from your price book, quoting becomes a review, and a review fits into the working day.

That is what ArcQuote does. You enter what you saw at the site: measurements, access, anything tricky. It builds the quote from your real price book, calculates quantities, applies your labour rates and margin, and lays it out in your template. You check it and send it, from the ute if you like.

You go home with no quotes left to write, and your clients already have their prices.

What does the evening look like when quoting is handled?

The evening looks ordinary. You finish the site visit at three, enter the job details before leaving the driveway, check the quote before your next appointment, and send it. By six the laptop stays shut, because the day’s quotes went out during the day.

Here is the kind of note that is enough to build the quote:

12 m timber retaining wall, 1.2 m high, sloping site, good access. H5 posts concreted in at 1.2 m centres, H4 sleepers, drainage coil and scoria behind.

From that, the system works out quantities, adds your standard labour and your margin, and formats the quote. You adjust anything unusual and send it. The next morning the reply is waiting: when can you start?

Who is this for?

This is for owners of outdoor construction businesses who price every job themselves and find the quoting happening after hours. If you have a price book in Fergus, most of what you need already exists. WorkArc builds the quoting system around it and keeps improving it.

Quoting is mostly maths, and maths can be handled by a system. Your judgement is still needed for the unusual job, the tricky access and the client conversation. Everything else can happen during the day.

Insights

Keep reading.

More on quoting, follow-up, margin and getting more out of the systems you already pay for.

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