In Melbourne, the follow-up wins the next job.
There is plenty of outdoor work. The firms that present well and keep in touch get the repeat and referral jobs; the rest keep chasing new leads.
What the work looks like in Melbourne.
The trades, the suburbs and the pressure that shape an outdoor-construction business here, and where a better system pays back first.
- Inner-suburb period homes getting their gardens and outdoor areas redone.
- Growth-area estates on the fringe needing landscaping, fencing and paving.
- Word of mouth drives a lot of work, so the client experience counts.
Where the week slips.
Three moments most Melbourne owners will recognise, and the part of the system that takes care of each one.
A backyard landscape and deck finished in Northcote last month, a happy client, and no follow-up since.
ArcChase keeps past clients in the same sales view as open quotes, so a happy client turns into the next enquiry.
A client in Frankston wants to know when the pavers arrive and whether Tuesday still stands.
ArcPortal gives each client a live view of their job, so they get answers without ringing you.
A landscape-and-deck quote for Geelong that takes a whole evening to price.
ArcQuote prices multi-scope jobs from your own price book in minutes, so it goes out while the client is keen.
Seven parts. Built around your jobs.
We build the parts that pay back fastest first, usually quoting, margin and follow-up, then keep improving the system every month on a retainer.
- ArcQuoteQuotes built from your own price book in minutes.Win the work
- ArcChaseA sales view across your job system and CRM, so no opportunity goes quiet.Win the work
- ArcSyncKeeps jobs, crews and materials in step across your tools.Run the job
- ArcPortalA client view of their job, so they stop ringing you.Run the job
- ArcPulseLive cost against quote on every open job.Protect the margin
- ArcAssistLearns your pricing and jobs, and tells you what needs doing next.Protect the margin
- ArcReportThe weekly numbers, delivered without anyone building them.Control the WIP
Who we build for in Melbourne.
Outdoor-construction and trade businesses turning over roughly $3m to $10m a year. Each trade quotes, runs and loses margin in its own way.
Works inside Fergus and Xero
We work inside Fergus and Xero, so your crews and office keep the tools they know. Nothing to rip out, and no double entry between quote, job and invoice.
How we work inside themAcross Australia and New Zealand.
The same system, set up around how each business works. Based in Auckland, working remotely with owners on both sides of the Tasman.
Book a call.
Thirty minutes on how your Melbourne business quotes, runs and tracks jobs today. We'll show you what we'd build first. We work with a small number of businesses at a time.